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Developing Your Management Communication Skills
from:Author J Sharkey
How would you rate yourself based on your management skills? As a management graduate and a project manager, it is highly important that you develop good management communication skills. Effective communication skills are important as constituency based management relies on a person's ability to listen effectively to what other people's concerns and interests. It is an essential tool of resource management which is needed to be trained, practiced and assessed.
As a career oriented person, especially in the field of management, there are certain skills which need to be developed on a daily basis. When you apply for a job, there is the reason why experience is needed for certain types of jobs. A case is that of a typical project manager who has experienced in the line of work for a certain amount of time.
Management of an organization is a high level mental activity which uses communication to carry out its roles in a goal-oriented environment. Missions of management specialists includes planning, confrontation of objectives ruling out possibilities of an outcome, risk taking and most importantly decision making. All these roles are important which helps in developing and honing one's management communication skills.
In an organization, meetings are a vital part of what makes an organization run smooth in terms of work flow and information. A meeting is a sort of means whereby resources gather together from many sources and then pool together towards a common objective.
It is in these meetings that management communication skills come into play. This is because by nature meetings can be long, futile, boring and most often times disliked because most people involved have to make use of their management communication skills in expressing an opinionated idea.
As a project manager, your purpose is to break the mould and make the meeting effective and interesting; this way you are tasked with the use of various resources and instruments to make your point heard and agreed upon. A meeting which is boring will not stimulate the right responses you need from other project managers.
Normally in every organization, all meetings are planned, monitored and reviewed afterwards. This is important to provide room for improvement in future meetings to be held. As part of your management communication skills, your job is to organize the information and structure of a meeting using the skills u have to support effective communication of all managers present.
As part of management communication skills, there are vital points to take note in improving your skills:
1. Plan the message before hand.
For an effective speech to be properly communicated, state the idea of what you are trying to convey in a clear, concise and easy to understand message.
2. Expression is a must
When speaking in front of a group of people, your management communication skills comes into play and therefore the style with which you speak expresses what you want the participants of the meeting to do. IF you want them to agree with you, then you should be enthusiastic with your style of expression.
3. Answer questions and be an active listener
Communication is a two way process; one has to speak and the other needs to listen. In an organizational meeting, after conveying your message, give chances to the other members of the meeting to express their own opinions and ideas; listen to what others have to say and look at them in the eye maintaining eye contact.
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